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INVISICOOK AUSTRALIA & NZ

FAQ

Can Invisacook be installed on my existing benchtop?

Invisacook can be installed on an existing porcelain/ceramic benchtop only.

How do you know where the burners are?

Our system is designed with a noise locator, or a device that emits a beeping sound that starts when you turn on your unit and audibly designates the burner you want to use. The beeping will stop when your pan connects with the cooktop surface.

 

However, there are other options you can work out with your dealer to locate the burners. For example, you may have them etch a spot for each burner, or simply ask them to place a sticker there until you have a feeling for where the burner is located.

What materials can I use with Invisacook?

Invisacook recommends using the Invisacook only with tested and approved 12mm ceramics and 20mm ceramics.

Do I need to have special cookware?

Compatible Cookware
There are many induction quality pots and pans on the market, however, the most compatible pans for the Invisacook are a full clad stainless-steel, thick magnet bottom pan, and Invisacookware.

Non Compatible

Aluminum, all-copper, or glass cookware will not work unless they have a layer on the bottom with magnetic properties. Many manufacturers have started adding a magnetic layer to the bottom of those types of pots and pans; however, it can be very thin and will take longer to heat up than a high-quality induction pan.


NOTE: Cast Iron pans are induction, however, they do get extremely hot due to the content of metals within them, and reflect a large amounts of heat, which over time will not be good for your countertop. Invisacook asks that you don’t use this type of cookware when using the Invisacook.

Testing for Compatibility
To tell if a pot or pan is compatible with your induction stove, hold a magnet to the bottom.

  • If the magnet clings to the underside, the cookware will work on an induction cooktop.

  • If the magnet grabs the pan softly, you may not have good success with it on your cooktop.

  • If there is no pull on the magnet, it doesn’t contain the right metals and will not generate heat.

Note: Many manufacturers have started putting an “induction compatible” symbol on the bottom of their cookware or note compatibility on the packaging. The symbol often looks like a horizontal coil.

Is there anything special I need to do with my induction cookware for it to be used on my countertop?

Please only use the InvisaMat approved by Invisacook and supplied with the hob.

Can I order this product directly and install it myself?

Your stone mason does a pre-installation at his factory and the electrician on site can hard-wire the unit once the bench top is in place

Do the units have special electrical requirements?

Invisacook requires a 220V connection.

Amperage Requirements

1 Zones : 8.5A - 9.5A

2 Zones : 15A - 16.4A

3 Zones : 32A - 34.5A

4 Zones : 30A - 32.7A

5 Zones : 42.5A - 46.4A

1) Australian wiring rules AS/NZS 3000:2018 must be followed for connection by licenced electrician.


2) ESV: https://esv.vic.gov.au/about-esv/faqs/electrical-installation/
 

3) All cooking appliances with an open electric cooking surface must be provided with a switch that is mounted near the appliance in a visible and readily accessible position. The switch must be capable of
turning off the appliance.

 

4) The switch should be mounted within 2m of the cooking appliance. The switch must not be mounted
on the cooking appliance itself.

 

5) The switch or any other switches or power-outlets must not be located on any wall, cupboard or other surfaces within 150mm of the edge of an open cooking surface (gas or electric).

Is there any special cleaning that needs to be done to the countertop where the unit is?

Only the proper care recommended by the stone fabricator and countertop manufacturer are needed. 

Why is it that when I have one burner at full power and I turn on another burner, my first burner lowers its number?

This is the result of the burners sharing power. With multiple burners on, the unit will automatically attempt to work as efficiently as possible. That being said, there is no need to worry — your burners are still receiving adequate levels of power in order to maintain efficient cooking temperatures.

Does the countertop surface get hot when you are cooking?

Yes. The surface will get warmer and warmer over time as you cook, eventually becoming hot to the touch. For your standard short cooking time, the surface will not get that hot. However, once you have surpassed about 10 minutes’ worth of cooking time, the surface will be hot and you should exercise caution around the area in use.

How is the Invisacook unit installed?

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Why Choose Invisacook?
At Invisacook, we are passionate about creating a platform to inform about our technology and showcase the dealers that sell our products. Our main focus is on induction cooking, which is the most efficient and safe way to cook. We believe that our technology can revolutionize the way people cook, and we are committed to making it accessible to everyone. Our products are sold by international dealers located around the globe.

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INVISICOOK AUSTRALIA & NZ

Customer Warranty Checklist

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